PRIVACY NOTICE

PRIVACY NOTICE

EXPERIENTAL LEARNING PLT (Registration No. 201504002827 (LLP0006605-LGN)), which you may know as “FLIP” (hereinafter referred to as “we”, “us”, “our”) connects students with leading industries to offer valuable hands-on internship experience and guide students in making informed career choices. We place great importance on safeguarding your privacy and are dedicated to ensuring its protection.

This Privacy Notice is prepared in accordance with the Personal Data Protection Act 2010 (“PDPA”) and prescribes how we, as the data controller, collect and handle your personal data. If you provide us with personal data belonging to another person in relation to our services, we trust that you have secured their consent beforehand. By sharing such data with us, we assume that the individual has consented to the disclosure and that such disclosure complies with the PDPA requirements.

To fully access and utilise the features and services available on our platform, the collection of certain personal data is necessary. Please note that if you choose not to provide or allow us to process the required personal data, your ability to engage with some features or services may be restricted or unavailable.

(1) Collection of Data

In the course of rendering our services and conducting our business activities, we may be required to collect your personal data online or offline. The type and amount of personal data collected will depend on the nature of your engagement with us. For example, we may require students, institutes and participating companies who engage with us to provide information including but not limited to:

For students

full name;
date of birth;
gender;
email address;
mobile number;
photographs;
name of parent;
parent’s email address;
parent’s mobile number; and
relationship with the parent.

For institutes & corporates

full name;
registration number;
email address;
contact number;
logos;
link to institute’s webpage;
full address; and
name of person(s) in charge.

Any disclosure of your personal data will be carried out strictly as outlined in this Privacy Notice.

(2) Sensitive Personal Data

Under the PDPA, sensitive personal data refers to information about your physical or mental health, political opinions, religious beliefs or similar convictions, any offence or alleged offence involving you, your biometric data or any other personal data designated by the Minister through an order published in the Gazette. In the event we collect your sensitive personal data, you explicitly consent to its collection and processing in accordance with the terms of this Privacy Notice.

(3) Where We Collect Your Data

We may collect your data directly, through our authorised representatives or through any publicly available sources, including but not limited to when you or in the case of a student, when your parent or your institute:

register for our product(s) and/or service(s) online or offline;
submit any form(s), such as application form online or offline;
submit any testimonials or evaluation forms which may be in written or video format;
contact us for any inquiry, complaint, or feedback; or
participate in any of our event or activity, whether online or offline.

We may also collect your data when we acquire any information about you or receive references from third parties with whom we had engaged with.

(4) Purpose of Collecting Data

We collect personal data only to the extent necessary or relevant for the purposes of your interactions or engagements with us, including but not limited to processing your registrations, tailoring the suitable internship arrangements for you, addressing your feedback, inquiries, or complaints, verifying and updating your information, complying with any legal obligations, using the relevant personal data (i.e., testimonials) on our social media platforms, and carrying out any activities necessary or incidental to the aforementioned purposes.

(5) Disclosure of Collected Data

We disclose personal data that we collected only to our employees, third-party contractors, professional advisors, affiliated organizations, participating organizations for the purposes of the internship placement, and regulatory or government authorities who require access on a need-to-know basis to perform tasks on our behalf or to facilitate the delivery of our and services. Such parties are bound by similar confidentiality undertakings to protect your personal data. As some of these entities may be located outside of your home country, your continued usage of our product(s) or engagement of our service(s) shall be deemed as your consent to the transfer of your personal data to these entities.

Beyond the aforementioned disclosures, we will only disclose all or any collected personal data when required by a subpoena, court order, or regulatory request, or if we believe in good faith that it is necessary to protect our rights, property, the safety of others, or the public interest. We implement appropriate measures to safeguard your personal data against unauthorized access, use, alteration, or destruction.

(6) Retaining Collected Data

Collected data is retained for the period taken to carry out the purposes of their collection only. Throughout this period, we will take all reasonable measures and practical precautions to safeguard your personal data from loss, misuse, unauthorized access, accidental disclosure, modification, or destruction. Our commitment is to uphold the confidentiality of your information and protect your privacy. Personal data that is no longer needed for its intended purpose, or as required by law, will be securely and permanently deleted.

(7) Your Rights

You have the right to request access to, amendment/correction of, variation of, or clarification regarding your personal data held by us. To exercise this right, please reach out to us in writing using the contact information provided below. However, to the extent permitted under the PDPA, we may decline certain requests under specific circumstances and will notify you in the event of such refusal along with the reasons for it.

You may also withdraw your consent for the processing of your personal data or limit its use by providing us a written notice to the contact details below (“Withdrawal”). Please note that if your Withdrawal affects our ability to deliver certain services, we reserve the right to restrict, suspend, or terminate those services as necessary.

(8) Changes to this Notice

We may amend, change, or update this Privacy Notice from time to time, in our sole discretion with no obligation to update you. We highly encourage that you frequently check this page for any changes to this Privacy Notice. Your continued use of our product and/or services after any change in this Privacy Notice will constitute your acceptance of such change.

(9) Marketing

We may also use your personal data to send you information, promotions, and updates about our services, as well as those of our partners. This may include marketing via calls, texts, emails, online ads, or social media. If you prefer not to receive marketing materials, you can notify us in writing at the contact information below, and your latest instructions will be followed.

(10) Links To External Sites

Our platform may contain links to external sites that are not operated by us (including links to payment gateways operated by third parties for the payments of our service fees). If you click on a third-party link, you will be directed to that third party’s site. We advise you to review the privacy notice and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

(11) Contact Information

If you have any questions, requests or complaints in respect of any matter in this Privacy Notice, please contact us at [email protected].

With this Privacy Notice, you hereby consent and confirm that your personal data may be collected, processed and continue to be processed by us for the purposes stated herein.